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Privacy Policy
The expressions like We, Us, Our, Company & Brand apparently denote Era Artisan both individually and collectively, while terms like You, Your, & Yourself pertain to the users. This Privacy Policy constitutes an electronic document that serves as a contract established in accordance with the Information Technology Act of 2000, along with its associated laws and the updated provisions concerning electronic documents and records as amended by the same Act. It is important to note that a physical, electronic, or digital signature is not necessary for this Privacy Policy. This Privacy Policy constitutes a legally binding agreement between you and Era Artisan. You acknowledge and receive the practices outlined in this Privacy Policy by accessing this Website. Additionally, you consent to our collection, utilization, processing, disclosure, and transfer of your data in accordance with the terms set forth in this Privacy Policy. In compliance with the Information Technology Rules, 2011, established under the Information Technology Act, 2000, it is mandatory to publish a Privacy Policy that governs the collection, use, storage, and transfer of sensitive personal data or information.
- Protection Measures – We may disclose accounts and other personal information when we deem it necessary to comply with legal obligations, enforce our Terms and Conditions, or safeguard the rights, property, or safety of the Company, our users, or others. This may involve sharing information with other companies and organizations for the purposes of fraud prevention and related issues. By agreeing to this, you explicitly consent to the disclosure and transfer of information to these third parties as needed.
- Information – We collect any information you provide on our website or through other means, which is stored for clarification purposes. Personal information encompasses your name, email address, website user account login ID and password, mobile and landline phone numbers, gender, date of birth, address, gift message, eye prescription, skin type, and similar details. However, it specifically excludes any credit card, debit card, or net banking information, which may be stored in cookies on your device. While you have the option to withhold certain information, doing so may limit your ability to access various features of our services. The information you provide is utilized for purposes such as addressing your inquiries, personalizing future transactions, and maintaining communication with you. Additionally, we may use or disclose this information for any other commercial or non-commercial purposes that Era Artisan deems necessary for its business operations, without infringing upon your other rights. You may review, add, or update specific information by contacting us. When you update your information, we typically retain a copy of the previous version for our records.
- Communications – To enhance the utility and engagement of our emails, we may ask for your confirmation upon opening an email, provided that your computer has the necessary capabilities to support this feature.
- Retention of Information: We will keep your data for as long as necessary to achieve the objectives specified in this Privacy Policy, unless a longer retention period is mandated or allowed by law. The information mentioned herein may typically remain in the records of Era Artisan for extended durations. Should you believe that we should no longer retain your data, you are required to submit a request as outlined herein for the deletion of the data we possess. To exercise your right to request deletion, please send your request via email to eraartesian78@gmail.com with the subject line Customer ID – Delete my data – Urgent Request. Era Artisan will delete all data associated with your Customer ID within 15 business days of receiving your request in the specified manner. You acknowledge that following such deletion, our Website may not be able to continue providing you with the services that were based on the data we held. If you choose to reuse the website, it may lead to the provision of your data again for processing as it was during your initial access.
- Authorized Third-Party Processing of Information Received by the Company – In order to deliver our services to you, we may share your information with third parties, including our affiliates and service providers. When we share your personal data with these entities, we implement all necessary precautions as mandated by applicable laws to prevent any further unauthorized disclosure. Additionally, we establish appropriate contractual agreements to ensure that these third parties uphold data protection standards comparable to our own. You will be informed if another business collaborates with us in processing your commercial transactions, and we may share, utilize, or disclose customer information pertinent to those transactions as required to fulfill your order. Your personal data will be transferred, stored, and processed exclusively within India. By utilizing our services, you provide your consent for such storage and processing.
- The transfer of information – As our business evolves, there is a possibility that we may be fully acquired or merge with another entity. In these circumstances, customer information is typically considered one of the business assets that may be transferred. In such instances, we will take measures to safeguard your information in accordance with our established policies and guidelines. You hereby provide explicit consent and authorization for the disclosure and transfer of your information to these third parties.
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